Below is some essential spa information to help make your visit to Ayush Wellness Spa as informed, relaxed and comfortable as possible.
Opening times – Monday to Friday 6.30am – 9.30pm (last entry at 9pm). Saturday, Sunday and Bank Holidays 7.00am – 8.30pm (last entry at 8pm).
Children are allowed in the pool area until 6.00pm. Adults only after this time.
Healthhaus is available for use by guests of the hotel that are over the age of 18 years.
Arrival – In order to make the most of your wellness spa experience please arrive a minimum of 30 minutes prior to your scheduled appointment. This will allow you time to unwind and fill in a consultation form prior to treatment. Should you wish to make use of the pools and facilities then please allow a minimum of an hour prior to treatment. As a courtesy to all our guests we do operate a prompt appointment schedule. A late arrival may result in the treatment time being reduced or that we may be unable to honour the service.
What to bring – We recommend you bring swimming attire for use in our pool, sauna and steam areas as these are unisex. Robes and slippers are provided for the day.
Etiquette – The use of mobile phones is prohibited in the spa. The spa is a no smoking zone. Bathrobes are to be worn in public areas. The spa is a place of quiet reflection and for this reason we ask that you keep noise to a minimum for the consideration of all our guests.
Pregnancy – Please inform us upon booking treatments if you are pregnant and which trimester you will be in at the time of treatment. Our spa coordinator will be able to best advise you on the most appropriate treatments for your comfort at this special time.
Day Pass – Day Passes are available for purchase at Spa Reception and allow access to all facilities of the spa pool complex.
Reservations – We can only offer a minimum treatment time of 50 minutes to non-residents of the Hotel.
In order to avoid disappointment we strongly recommend that all spa reservations are made prior to arrival at the Hotel de France. Unfortunately we cannot guarantee availability for your chosen services without advanced booking.
Spa services are not included in hotel rates unless otherwise stated.
Cancellation – Please allow 24 hours notice of cancellation to avoid a 50% charge. Cancellation within 12 hours will result in a 100% charge as will failure to attend an appointment. Full day packages will require 48 hours notice upon cancellation. Residential spa programmes will require 7 days notice for a full refund.