FAQ
FAQ
Check in:
Guaranteed from 15:00 hrs.
An early check in is subject to availability on the day.
If the room is not ready for an early arrival our team will be happy to store your luggage.
Check out;
Before 11am.
If we are unable to offer a late check out, we can store your luggage in our porter’s lodge, and you are welcome to use the facilities up until 1pm.
Breakfast:
Freshly cooked daily and served in La Terrasse or in your room with a tray charge.
You can see our full breakfast selection included with our "Bed & Breakfast" rates here.
Buffet and à la Carte items are available to non- residents and guests on a "Room Only" rate.
Restaurant:
La Terrasse is open during your stay for Breakfast, Brunch, Lunch, Afternoon Tea and Dinner.
La Terrasse is open during your stay for Breakfast, Brunch, Lunch, Afternoon Tea and Dinner.
We recommend to book in advance. Please see our restaurant page for timings, menus and to book online. If you wish to talk to our team you can call us on +44 (0)1534 614176. Please inform us if you have any dietary requirements or allergies.
Onsite Parking:
Hotel de France provides complimentary onsite parking to all in house guests. We have approximately 100 spaces (covered and uncovered). We do not pre-reserve spaces they are subject to availability.
Courtesy Bus:
Hotel de France provides a courtesy shuttle service from the Hotel to Pitt Street in town.
Please check the latest schedule at the reception desk.
Electric Bikes Charging:
Bikes can be stored in upper car park.
Please advise our reception team if you wish to charge the batteries in your room so that we are aware. For safety reasons, we kindly ask you to monitor the charging period and to not left batteries unattended while plugged in.
If larger groups (over 10 bedrooms) need the moveable batteries to be charged, it can arranged by Reception in a designated area if requested prior arrival.
Electric Car Charging:
Charging points are available in the Westview Carpark by the main entrance of the hotel.
Guests need to have either a 16A IEC 1 phase (not 3 phase) or 13 Amp adaptor.
Our daily rate is £8.50 which you can settle at Reception.
Spaces are subject to availability.
Additionally, you can find more public charging points here.
Gift vouchers:
Feel free to browse on our website and purchase a voucher either for yourself or for a loved one.
You can see all available vouchers here.
You can either get the voucher emailed to you or send it via post. Please see additional charged for postage fee here.
Airport Transport :
Hotel de France do not offer airport transfers. You cand find a Taxi rank directly outside the arrivals hall at the Airport, the cost would be approximately £25.00 per taxi (prices do vary, so please enquire when entering the Taxi). The journey time will take around 20 minutes depending on traffic. If you wish to pre-book a taxi or a transfer company, we have listed below some contact numbers. Please note you will need to advise the company your name, arrival time, flight number and contact number.
Yellow Cabs, - 01534 888888
Liberty Cabs - 01534 767700/
Signature private luxury transport service 01534 789123
There is also a public bus (Number 15) from the Airport to the main bus station. From there you can walk to Hotel de France which would take around 20 minutes or you can take another bus Nos 13, 21, 23 from the Bus station to the Hotel.
Closest Beaches to the Hotel:
The following beaches are the closest to Hotel de France with a 20-minute walk or a 10-minute drive.
Victoria Pool Beach. Landmark - La Frigate
Havre des Pas Beach
Please see the following link for information and locations of Jersey beaches.
Bikes hire:
We have a bike rack outside of the main Reception.
Below you can find local bike hire firms that offer cycle and E-Bikes:
Jersey Bike Hire
Tel, 01534 746780, Email Website
Notes, collect only
Aarons Bikes
Tel, 01534 280989, Email, Website,
Notes, collect & delivery service
Jersey Bike Hire
Tel, 01534 746780, Email Website
Notes, collect only
Aarons Bikes
Tel, 01534 280989, Email, Website,
Notes, collect & delivery service
Car hire:
We recommend guests contact the companies directly and book as soon as possible prior to your arrival in Jersey due to limited stocks.
Hertz: 01534 636666
Europcar: 01534 747770
Avis: 01534 519100
Boat trips
- Jersey Seafaris (St Martin) RIB trips: Tel, 07829 772222, Website
- Absolute Adventures: Tel, 07829 881111, Website
- Jersey Boat Tours Tel: 01534 863624, Website
- Jersey Kayak Adventures: Tel: 07797 853033, Website
- Jersey Adventures Tel: 07797 727503, Website
- Jersey Sea Sport Centre Tel: 07797 738180, Website
Coach Tours:
- Tantivy Blue Coach Tel: 01534 706706 Website
- Waverley Bus Tours Tel: 01534 758360 Website
- Jersey Bus Tours Tel: 01534 863624 Website
- Jersey War Tours: Tel: 07797 869882 Website
- History Alive Military Tours Tel: 07797 969818 Website
Private transfer
Tantivy Blue Coach Tours
Telephone: 01534 706706
Signature
Telephone: 01534 789123
Public Bus:
There is a bus stop at the bottom of the Hotel de France drive way that goes to town/ liberation bus station, numbers, 13, 21 & 23. Timetable
There is a bus stop at the bottom of the Hotel de France drive way that goes to town/ liberation bus station, numbers, 13, 21 & 23. Timetable
Closest shops to the Hotel:
Grand Marché St Helier (5-minute walk from Hotel de France)
La Rue le Masurier, St. Helier, Jersey JE2 4YE
Open Monday to Saturday: 7.30am until 9.00pm
Sunday: Closed
La Rue le Masurier, St. Helier, Jersey JE2 4YE
Open Monday to Saturday: 7.30am until 9.00pm
Sunday: Closed
The Locale Val Plaisant (15 minute walk from Hotel de France)
57 Val Plaisant, St. Helier, Jersey JE2 4TB
Open Monday to Sunday: 7:30am until 8:00pm
Open Monday to Sunday: 7:30am until 8:00pm
Further information:
Attractions/ information for a stay in Jersey
Attractions/ information for a stay in Jersey