Bedding:

All of our linen is cotton/ hypo-allergenic and does not contain feathers. Please add a note on your booking if you require feather free cushions in the room.

Front-Facing Rooms:

Is available on a request basis in our Classic rooms and is guaranteed in our Executive & Balcony rooms.

ID:

At least 1 guest in the room must be 18 years + 

All guests travelling from Europe require a passport.

We do not require ID for locals, unless they do not have an EEA passport.

In Room Items:

• Bathrobes

• Eco boutique toiletries – shampoo/ shower gel/ small round bar of soap/ shower cap

• Hair dryer

• Safe

• Spa slippers – we also sell spare slippers at Reception

• Tea & coffee making facilities

• 1 Bottle of Water per person on the arrival day and on request during stay

• On request – Irons/ sewing kits/ shoe mitts

Room Requests:

Please contact Reservations directly on 01534 614100 if you wish to upgrade your room or for any specific room requests.
For family requests where a travel cot or pull-out bed is required, please contact Reservations to check availability and book.

Rooms Specials:

A list of our room specials can be found here. Please contact Reservations should you wish to order any items.

If you wish to order flowers to your room we recommend Floralies.

Non-smoking:

Applicable for all rooms.

Boat trips:

• Jersey Seafaris (St Martin) RIB trips: Tel, 07829 772222, Website

• Absolute Adventures: Tel, 07829 881111, Website

• Jersey Boat Tours Tel: 01534 863624, Website

• Jersey Kayak Adventures: Tel: 07797 853033, Website

• Jersey Sea Sport Centre Tel: 07797 738180, Website

Closest Beaches to the Hotel:

The following beaches are the closest to Hotel de France with a 20-minute walk or a 10-minute drive.

Victoria Pool Beach. Landmark - La Frigate

Havre des Pas Beach:

Please see the following link for information and locations of Jersey beaches.

Closest shops to the Hotel:

Grand Marché St Helier (5-minute walk from Hotel de France)
La Rue le Masurier, St. Helier, Jersey JE2 4YE
Open Monday to Saturday: 7.30am until 9.00pm
Sunday: Closed

The Locale Val Plaisant (15 minute walk from Hotel de France)

57 Val Plaisant, St. Helier, Jersey JE2 4TB
Open Monday to Sunday: 7:30am until 8:00pm

Coach Tours:

• Tantivy Blue Coach Tel: 01534 706706, Website

• Waverley Bus Tours Tel: 01534 758360, Website

• Jersey Bus Tours Tel: 01534 863624, Website

• Jersey War Tours: Tel: 07797 869882, Website

• History Alive Military Tours Tel: 07797 969818, Website

Further information:
Attractions/ information for a stay in Jersey

Check in:

Guaranteed from 15:00 hrs.

An early check in is subject to availability on the day.

If the room is not quite ready you are welcome to place your luggage in our porters lodge and use the facilities.

Check out:

Before 11am.

A late check out will be subject to availability on the day.

If you enquiry with Reception on the day they will advise if this is possible along with the relevant cost. If available the current prices are as follows: until 1pm @ £40.00 per room, 3pm @ £75.00 per room or after this time the full nights rate applies.

Hotel de France is more suited to adult cliental rather than families, we do not have children play area. However we do have a few family rooms that can be booked directly, Children can use the infinity pool up until 6pm and we have a kids menu in the Restaurant.

The Hotel de France is situated up a steep drive way which is a few minutes walk from the road and there are a number of steps on the footpath. Should the steps be an issue there is a sloped access available from the road.

We have onsite parking and disabled parking spaces close to the main reception.

Our Reception & Spa are located on the ground floor.

We have lifts to all floors – bedrooms (2nd floor up), restaurant & bar (1st floor).

There are more than 6 steps down to the indoor spa complex and a number of steps up to the treatment rooms.

There is are also a few steps within the pool and unfortunately we do not have swimming pool hoists.

Our Balcony rooms are large enough to accommodate a wheelchair, have a walk in shower and no steps in the room. Additionally these room types on the 1st floor have grab rails in the bathroom.

Our Restaurant has a bathroom close by that is disabled friendly.

Please note there are steps leading off our front Terrace to the gardens, however there is also a ramp to the gardens from near the main Reception.

Feel free to browse on our website and purchase a voucher either for yourself or for a loved one.

You can see all available vouchers here.

You can either get the voucher emailed to you or send it via post. Please see the additional charges for postage fees here.

Onsite Parking:

Hotel de France provides onsite covered parking free of charge in our “Hotel over-flow car park”. Please look for the sign, located at the 2nd entrance past the Lido Medical Centre parking. Alternatively, we have additional spaces closer to hotel entrance that are chargeable. Unfortunately we are unable to pre-reserve spaces.

Restaurant:
La Terrasse is open during your stay for Breakfast, Brunch, Lunch, Afternoon Tea and Dinner.

We recommend to book in advance. Please see our restaurant page for timings, menus and to book online. 

If you wish to talk to our team you can call us on +44 (0)1534 614176. Please inform us if you have any dietary requirements or allergies.

Breakfast:

Freshly cooked daily and served in La Terrasse or in your room with a tray charge.

You can see our full breakfast selection included with our "Bed & Breakfast" rates here.

Buffet and à la Carte items are available to non- residents and guests on a "Room Only" rate.

Dietary Requirements:

Hotel de France is used to catering for dietary requirements and we offer a variety of different dishes to suit all - including gluten free, vegetarian & vegan dishes.

Please advise the restaurant staff when you are seated and they will advise suitable options.

Dress Code:

For breakfast and lunch the dress code is casual - t-shirt & shorts are acceptable. For dinner the dress code is smart casual - shirt, trousers or jeans.

Airport Transport:

Hotel de France do not offer airport transfers. You can find a Taxi rank directly outside the arrivals hall at the Airport, the cost would be approximately £35.00 per taxi (prices do vary, so please enquire when entering the Taxi). The journey time will take around 20 minutes depending on traffic.  If you wish to pre-book a taxi or a transfer company, we have listed below some contact numbers. Please note you will need to advise the company your name, arrival time, flight number and contact number.

Yellow Cabs, - 01534 888888

Liberty Cabs - 01534 767700

Signature private luxury transport service 01534 789123

There is also a public bus (Number 15) from the Airport to the main bus station. From there you can walk to Hotel de France which would take around 20 minutes or you can take another bus Nos 13, 21, 23 from the Bus station to the Hotel.

Courtesy Bus:

Hotel de France provides a courtesy shuttle service from the Hotel to Pitt Street in town.

Please check the latest schedule at the reception desk.

Harbour:

There is a Taxi rank directly outside the arrivals hall at the Harbour, the cost would be approximately £20.00 approximately and the journey time will take around 20 minutes depending on the traffic. If you wish to pre-book a taxi we have listed below some contact numbers. Please note you will need to advise the company your arrival time and contact number.

Yellow Cabs Ltd, - 01534 888888

Liberty Cabs, - 01534 767700.

Private Transfer:

Tantivy Blue Coach Tours

Tel, 01534 706706, Email, Website

Signature

Tel, 01534 789123, Email, Website

Public Bus: 
There is a bus stop at the bottom of the Hotel de France drive way that goes to town/ liberation bus station, numbers, 13, 21 & 23. View the Timetable.

Electric Bikes Charging:

Bikes can be stored in upper car park.

Please advise our reception team if you wish to charge the batteries in your room so that we are aware. For safety reasons, we kindly ask you to monitor the charging period and to not left batteries unattended while plugged in.

If larger groups (over 10 bedrooms) need the moveable batteries to be charged, it can arranged by Reception in a designated area if requested prior arrival.

Electric Car Charging:

Charging points are available in the Westview Carpark by the main entrance of the hotel.

Guests need to have either a 16A IEC 1 phase (not 3 phase) or 13 Amp adaptor.

Our daily rate is £8.50 which you can settle at Reception.

Spaces are subject to availability.

Additionally, you can find more public charging points here.

Bikes hire:

We have a bike rack outside of the main Reception.

Below you can find local bike hire firms that offer cycle and E-Bikes:

Aarons Bikes

They have a great stock of e-bikes and offer a bespoke service with advice on tours and routes.
Tel, 01534 280989,  Email,  Website
Notes, collect & delivery service

Evolution Cycles

This shop specializes in e-commerce and provides a great range of services, including servicing and sales. They also offer guided bike tours across Jersey.
Tel, 01534 736370,  Email, Website

Jersey Bike Hire 

Offers Raleigh e-bikes (e.g., Motus) for rental, available for daily hire. Tel, 01534 746780, Email,Website
Notes, collect only

Lakeys

Located opposite the St Helier bus station, this company offers a wide range of bicycles, including e-bikes, and is highly rated for its service and bike condition. 
Tel, 07829 881889,  Email,  Website,

Car hire:

We recommend guests contact the companies directly and book as soon as possible prior to your arrival in Jersey due to limited stocks.

Hertz: 01534 636666 

Europcar: 01534 747770

Avis: 01534 519100

Ayush Spa:
All Hotel residents are entitled to access to our Spa facilities and there is no charge at present.

Spa treatments are separate and we highly recommend to book in advance to ensure availability.

Contact 01534 614171, Email,‍ ‍Website

Healthhaus:

Hotel residents are welcome to use the main gym equipment during their stay.

Access to the Milon circuit requires a mandatory induction which can be booked at Healthhaus Reception for a cost of £25.00. Group exercise classes may also be booked, subject to availability on the day and are chargeable.

We kindly ask all hotel residents to bring a small towel for use on equipment and a water bottle or suitable container. Additionally to please shower and change within your hotel room.

For further information on opening hours and contact details, please visit www.healthhaus.co.uk.

Salon:

We have an in house beauty salon called Bonita Hair & Beauty. The Salon is a separate company to the Hotel, therefore to check availability and pre book we recommend to contact them directly.

Tel, 01534 720081, Email, Website